RE.je is the data controller for the purposes of the DPJL, meaning we are responsible for deciding how and why your personal data is processed. If you have any questions about this policy, you can contact our Data Protection Officer by email at dpo@re.je.

When you contact RE.je — for example by sending us an email — we collect only the personal information you voluntarily provide, such as your name and email address, along with the content of your message.

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When you get in touch with us, we use the information you provide solely to respond to your enquiry. We do this on the basis of our legitimate interest in handling correspondence from people who choose to contact us — we only process the minimum information necessary for this purpose.

We do not use your information for marketing, profiling, or any unrelated purpose, and we do not sell, trade, or share your personal information with third parties, except where required to do so by law.

We retain correspondence and any personal data contained within it only for as long as is necessary to fulfil the purpose for which it was received. In practice, email correspondence is typically retained for no longer than twelve months unless there is an ongoing reason to keep it.

We take reasonable technical and organisational measures to protect any personal information you share with us. Access to correspondence is limited to those who need it to respond to your enquiry.

No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security, but we take this responsibility seriously.

Under the DPJL, you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request erasure of your data in certain circumstances, and to restrict or object to how it is processed. You may also request that your data be transferred to another organisation where applicable.

To exercise any of these rights, please contact our Data Protection Officer by email at dpo@re.je.

If you have concerns about how we handle your personal data, we encourage you to contact us in the first instance. If you remain dissatisfied, you have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC), the independent regulator for data protection in Jersey.

The JOIC can be contacted at 2nd Floor, 5 Castle Street, St Helier, Jersey JE2 3BT, by telephone on +44 (0)1534 716530, by email at enquiries@jerseyoic.org, or at www.jerseyoic.org.

This privacy policy may be updated from time to time to reflect changes in law, guidance or our practices. The most recent version will always be available on this page.